Fraud detection, identity verification, PII redaction and compliance monitoring. 4 products.
Overview
Security and compliance systems are the governance layer of operational AI. They ensure every customer interaction, every document processed and every decision made meets the regulatory standards that CNI buyers require. All four products are aligned to ISO 42001, GDPR and sector-specific compliance frameworks. SHIELD™ Academy methodology underpins the human oversight governing each system.
Human-in-the-Loop escalation and ISO 42001 governance included with every product.
Products
4 Products
Real-time fraud detection across voice, digital and transactional channels. Identifies behavioural anomalies, verifies identity signals and scores each interaction for fraud risk. Alerts are generated in real time, before damage occurs.
Automated identity verification for customer onboarding, account access and high-risk transactions. Document verification, biometric matching and liveness detection - completed in seconds, with human review for edge cases.
Automated detection and redaction of personally identifiable information from call recordings, transcripts, documents and data exports. Ensures GDPR compliance and data minimisation obligations are met at scale - without manual review of every record.
Automated monitoring of every customer interaction for regulatory breaches, mandatory disclosure gaps and vulnerable customer indicators. 100% coverage - not sample-based. Real-time alerts when something requires immediate attention.
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